Frequently Asked Questions
Q: What is the best way to contact a member of the Olipikapa team?
A: You can reach us at our email address firstname.lastname@example.org or Facebook messenger or Instagram DM. We respond to all messages in the order received and will get back to you within 48 hours.
Q: What are your business hours?
A: Our online shop is open 24 hours for placing orders. You can reach us via the options above M-F 10am-4pm CST, unless it is a Holiday.
Q: How quickly will my order ship?
A: We try our best to ship all orders within 48 hours, but please allow 5-7 business days for processing and shipping, some cases may require more time due to stock availability. If there is a delay, we will let you know. Orders are shipped from Plano, Texas M-F 10am-4pm CST.
Q: What if something I want is sold out?
A: Shoot us a message, it may be something we are re-stocking soon, but if not, we can let you know and guide you toward something similar.